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Firmware Bootloader Update

Some HVS - Raze units ship with an older bootloader.

Goal​

You are done when Settings > Firmware reports the bootloader is up to date.

When You Need This​

Common signs:

  • RP1 peripherals do not come up correctly
  • the 16 front LEDs do not work until updated
  • the UI shows a firmware update required warning

If you are not sure, open Settings > Firmware and check whether it says an update is required.

Before You Start (Do Not Skip)​

  • Make sure the device has stable power.
  • Do not do this in the middle of a match.
  • Do not unplug power after you click the update button.

If you are powering from a marginal supply and the device browns out, this can brick the module.

Update Steps (UI)​

  1. Ensure power is stable.
  2. Open Settings > Firmware.
  3. Confirm the current vs required version.
  4. Check the confirmation box.
  5. Click Stage update & reboot.

The device will reboot.

What You Should See After You Click Update​

  • The UI will go away briefly while the device reboots.
  • When the device is back, the Web UI should reload.
  • The firmware page should show the new version (or "up to date").

Verify It Worked​

  1. Go back to Settings > Firmware.
  2. Confirm the firmware/bootloader status is Up to date.
  3. If your unit previously had a dead LED ring, verify the front LED ring now works.

If It Goes Wrong​

  • If the UI does not come back after waiting:
    • Try a different network path and re-find the device.
    • If networking is misconfigured, use a network reset.
  • If the device is truly unresponsive: