First Login And Sanity Check
This guide is the fastest way to confirm the device is healthy before you start building streams and pipelines.
Goal
You are done when:
- The UI is pointed at the device you think it is.
- Dashboard telemetry updates.
- You can open Devices and register a stream.
1) Confirm The UI Target (API Endpoint)
- Open Settings > API endpoint.
- Confirm the base URL points at the device you expect.
Notes:
- This setting is stored in your browser (per computer/per browser).
2) Check Alerts
- Click Alerts (top-right).
- Look for repeated errors.
- If you are escalating to support, use Export to save the alert list.
3) Check Dashboard
- Open OS > Dashboard.
- Confirm tiles populate and update.
If the UI loads but nothing populates, WebSockets may be blocked or a backend service is down.
4) Check Firmware Status (If Warned)
Some units ship with older bootloaders.
If the UI warns about firmware, open:
5) Minimal End-To-End Test
- Register a stream:
- Open the stream and confirm preview:
- Attach a known-good pipeline template: