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First Login And Sanity Check

This guide is the fastest way to confirm the device is healthy before you start building streams and pipelines.

Goal

You are done when:

  • The UI is pointed at the device you think it is.
  • Dashboard telemetry updates.
  • You can open Devices and register a stream.

1) Confirm The UI Target (API Endpoint)

  1. Open Settings > API endpoint.
  2. Confirm the base URL points at the device you expect.

Notes:

  • This setting is stored in your browser (per computer/per browser).

2) Check Alerts

  1. Click Alerts (top-right).
  2. Look for repeated errors.
  3. If you are escalating to support, use Export to save the alert list.

3) Check Dashboard

  1. Open OS > Dashboard.
  2. Confirm tiles populate and update.

If the UI loads but nothing populates, WebSockets may be blocked or a backend service is down.

4) Check Firmware Status (If Warned)

Some units ship with older bootloaders.

If the UI warns about firmware, open:

5) Minimal End-To-End Test

  1. Register a stream:
  2. Open the stream and confirm preview:
  3. Attach a known-good pipeline template: